FAQs

Where do you ship?
We ship across the United States with tracked delivery.

How long does shipping take?
Processing: 1–3 business days
Delivery: 7–12 business days

Orders & Tracking

Will I receive tracking?
Yes. A tracking number is emailed once your order ships.

Can I cancel my order?
Yes, within 12 hours of purchase.

Product Quality

Are your materials high quality?
Yes. We use premium materials such as sterling silver, gold-plated finishes, and quality gemstones. Each product is quality-checked before shipping.

Will my jewelry tarnish?
With proper care, our jewelry is made to last. Avoid water, perfumes, and chemicals to preserve shine.

Returns & Support

Do you accept returns?
Yes. Returns are accepted within 7 days for unused items in original packaging.
Earrings and custom pieces are final sale.

What if my item arrives damaged?
Contact us within 48 hours with photos and we’ll resolve it quickly.

Trust & Support

Is checkout secure?
Absolutely. Payments are processed securely through trusted providers.